Frequently Asked Questions
What areas do you serve?
True Wheels Diplomat Service Limo provides luxury chauffeured transportation throughout New York City, with seamless service extending to Boston and Washington, D.C. For clients requiring intercity travel, we offer customized itineraries with attention to timing, security, and comfort.
What types of clients do you serve?We specialize in serving government officials, diplomats, corporate executives, and other high-profile clientele who require a combination of discretion, professionalism, and uncompromising service standards. Our operations are designed to accommodate the specific needs of executive and diplomatic travel.
Are there minimum booking requirements?Yes. To ensure consistent service quality, a minimum booking of 2–3 hours is required, depending on the vehicle selected and type of service. This allows for proper scheduling, route planning, and guarantees a seamless experience.
Can I book transportation for airport transfers or short trips?Absolutely. Airport transfers and short-distance journeys are available and are billed separately from our standard hourly rates. Each booking is customized to ensure punctuality, comfort, and efficiency while maintaining discretion and professionalism.
Do you offer corporate or government accounts?Yes. We provide tailored transportation solutions for corporate clients, government agencies, and diplomatic missions. Account services include priority booking, a dedicated account manager, customized billing arrangements, and confidential service agreements designed to meet the exacting standards of executive travel.
How do I make a reservation?Clients may contact us directly via phone or email. For corporate or recurring bookings, account managers are available to assist with scheduling and itinerary planning.